REFUND & RETURN POLICY

REFUND & RETURN POLICY

Return Policy: Our policy lasts 30 days

Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed.
For orders with errors from our side, we will provide information to return the shipping unit so that customers can return the goods.
It can take up to 10 business days or longer for us to receive and process your return. Once processed, your refund can take up to 2-10 business days or longer to reflect on your account statement. You will receive a confirmation email once this is completed.
Please Note: The items have a specific return policy that must be followed. To learn more about how to return these items, please send us email via Contact Page minhnhat.master@gmail.com to return.

Order Cancellation Reasons:

We will be unable to fulfill your order/item if one of the following scenarios takes place:
Out of Stock: The item(s) you purchased is no longer available when we go to ship your order.
Order Verification: We are unable to verify your billing/payment information.
You can also take the initiative to cancel orders. We will accept the case emailing us cancel your order within 12 hours from the time you complete the ordering and payment on the website. If it does not meet this condition, please do not claim to cancel orders.
When we are unable to process an order, we will automatically cancel and refund your item. You will receive an email confirmation notifying you of this change. Once the refund is processed it can take up to 2-10 business days or longer for this to reflect on your account statement. It depends on your payment method you use.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at minhnhat.master@gmail.com
Important Information:

If items are returned after our 30 days return policy, we will not be able to accept your return.
Customized items are final sale and cannot be cancelled, returned, changed or refunded after order has been placed. If a customized item is returned, we will not be able to accept the return.
Product runs true to size chart. We recommend ordering one size larger than you normally wear for a looser fit or up two sizes if you plan on layering underneath the jersey.
If the actual measurement is not matched with the size label on the jersey and the standard size chart we provide on the website. Please take photo of length and chest of the jersey. We will check back and compare with the standard table chart on our website. If it was our fault, we will reship to you another one.
Sometimes there will be confusion about shipping information